Shipping policy

We aim to offer fast, reliable shipping and clear communication. Please review our shipping policy below to understand how orders are processed and delivered.

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Order Processing & Cut-Off Time

Orders placed before 2:00 PM EST are processed the same business day.

Orders placed after 2:00 PM EST will be processed the next business day.

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

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Shipping Times

Shipping times vary depending on your location and the product ordered.

Estimated delivery times:

United States: 7–10 business days
International: 10–14 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, holidays, or high-volume periods.

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Shipping Costs

We offer flat-rate shipping:

United States: $4.99
International: $6.99

Shipping costs are displayed at checkout before you complete your purchase.

Occasionally, we may run free shipping promotions, which will be clearly stated on the product page or during checkout.

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Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow 24–72 hours for tracking updates to appear after shipment. Limited tracking movement early in transit is normal.

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Split Shipments

If your order includes multiple items, items may ship separately to ensure faster delivery.

If this occurs, you will receive multiple tracking numbers.

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International Shipping & Customs

For international orders:

Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

Customs processing times vary by country and may cause delays beyond our control.

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Incorrect Address Disclaimer

Please ensure your shipping address is accurate and complete at checkout.

We are not responsible for delivery issues caused by incorrect or incomplete addresses.

If an order is returned due to an address error, reshipping fees may apply.

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Delayed or Lost Packages

If your order appears delayed:

Please allow the full estimated delivery window before contacting support.

Most delayed packages arrive shortly after the estimated timeframe.

If a package is confirmed lost by the carrier, contact us at support@yourstore.com and we will assist you.

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Contact Us

For any shipping questions, please contact:

support@yourstore.com